How to answer 'How do you handle a complaint?' job interview question

This video explains how to handle a client's service complaint as an Administrative Assistant. It gives a step-by-step guide on how to listen to the client, investigate the issue, take corrective action, and keep the client informed. An example scenario is used to illustrate the steps, so viewers can handle complaints effectively and professionally - https://youtu.be/9-Jlt42Fa54